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Privacy and Legal

Privacy Statement

ProBanners will collect basic customer information, such as name, phone, email and address for the primary purpose of completing your order.  We may also send you information on current specials and company updates. We do NOT sell any customer information to third parties. 

Pro Sign and Banner Online Design does not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household. We do not contribute to or participate in shared or cooperative databases which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is securly stored.
What information do we collect online and how do we use it?

Two general types of information is collected through our website.

First is order information. Names, addresses, and phone number, and so on are required for us to do business. This (order and similar inquiry)information is handled with great care and stored as securly as possible. We do not use this information for any purposes other than our own internal marketing efforts.

The other information we collect is browser inforamtion. Anyone who accesses our site leaves information behind. This is the nature of the internet. Like any modern website we collect metrics on our borwer and web use. Information from these channels are handled as a large annonomus data set that we review for trends, bugs in our site, and other valuable knowledge that can improve your experience, save you money, and keep our product line effective for all to benefit.
How we use email

After you place an order on our site, you will receive an email confirmation and. You will receive these emails only if you have provided your email address during checkout or as part of registering with the site.

Please note that we do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.

Our goal is to respect privacy. If you seek resolution to any privacy or data collection issue you have with Pro Sign and Banner, or have suggestions on how we can improve our policies, please contact us.
Terms of Service

1.) Acceptance of Terms

By accessing this ProBanners (ProBanners) Website, you are agreeing to be bound by these Website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this Website are protected by applicable copyright and trade mark law. By clicking the “Checkout Now” button and making a purchase, you acknowledge that you have read this document and agree to be bound by its terms.

2.) Content of Your Purchase

The primary value of the ProBanners Website (Website) is the ability for users and potential purchasers (“Users”) to create signs and graphics that display any content they choose. This is done by means of computer interaction alone between the Users and the Website.

As such, you agree that no ProBanners employee, employer, officer, owner, agent or authorized representative is responsible for monitoring the content of the signs or graphics created or uploaded by Users, neither while on the Website, nor after purchase and during the production process.

You agree that signs that are purchased will not be checked for content, spelling errors, grammatical errors, logical errors, aesthetic quality, color matching or any other factor that is within the User’s Realm of Control through the use of the tool on the Website. You, as a User, have many opportunities during the purchasing process to check your purchase for layout and content and agree that you have done so.

“Realm of Control” refers to any part of a sign that is editable by the User. Including but not limited to: color, font size, font type, font style, font color, position of text, position of graphics, color of graphics, quantity of text, quantity of graphics, spelling of text, use of text, size of graphics, justification of graphics, justification of images, or color of the background.

While ProBanners does not review the content of your sign or product, you still agree to be bound by the restrictions as laid out in the Terms of Service, and should it come to the attention of ProBanners that you have violated the Terms of Service or this Terms of Sale, you agree that ProBanners will send you notice of cancellation and your order will be canceled. You further agree that the purchase price of your order, less any cost incurred during the processing of your order and its cancellation, will be returned by signed check through the United States Postal Service, postmarked within 30 days of your receipt of notice of cancellation.

You also agree that the content of your sign or product does not contain any content that is unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property.

3.) Color Matching

ProBanners sells its products through an E-Commerce Website viewable by computers connected to the Internet. These computers may view ProBanners products solely through their computer screens (“Monitors”). Monitors may be configured to display images and colors in a variety of ways, both through the use of hardware setup and software setup. There are many possible settings for Monitors and there is no true uniform standard to which all Monitors conform. What may look one way on one monitor, will look different on another.

Further, computer monitors display images with light and use a standard known as RGB to do so. ProBanners produces products in a variety of ways (CMYK, PMS, and others) that do not use light.

As such, you agree that ProBanners does not guarantee that the colors as they appear on the screen will look the same as the colors as they appear on the purchased product. ProBanners works hard to make the colors on the screen be as true as possible to the printed colors, however, the differences in Monitors and the differences between light and pigment make it impossible to guarantee matching colors for all Users.

4.) Uploaded Images

ProBanners permits users to upload images onto their signs and products through the Website. You agree that ProBanners is not responsible for the quality of the images you upload.

You agree that you alone are responsible for making sure that the quality of the image you are uploading is of high enough quality to be satisfactory to you at the size you select on the sign or product that you are purchasing.

Images are created and stored in a variety of ways and you agree that ProBanners is not responsible for ensuring quality images for any image file format available on the Website.

5.) Clip Art

ProBanners offers a broad range of clip available on the Website for use with your signs and products. You agree that this clip art is for novelty purposes only and are not meant to be taken as official symbols, art or graphics.

The materials on the Website are provided “as is”. ProBanners makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, ProBanners does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Website or otherwise relating to such materials or on any sites linked to this site.

Some trademarks represented by the logos in the clipart browser are registered by their respective owners and are to be used by authorized users only. The unauthorized use can result in legal complications. It is the responsibility of each intended user to take appropriate steps to assure that proper authorization exists when a logo is used.

6.) Limitations

In no event shall ProBanners or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on the Website, even if ProBanners or a ProBanners authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7.) Revisions and Errata

The materials appearing on the Website could include technical, typographical, or photographic errors. ProBanners does not warrant that any of the materials on its Website are accurate, complete, or current. ProBanners may make changes to the materials contained on its Website at any time without notice. ProBanners does not, however, make any commitment to update the materials.

8.) Production Time

ProBanners works hard to ensure that orders will be produced and exit the ProBanners facility within 24 hours from the date of order.

ProBanners ships Monday thru Friday with all orders going out at 3pm MST daily. ProBanners will ship your order within 24 hours of receipt of payment for your order; however, to guarantee your order ships the following day, you must have your order in by 3pm the day prior to shipping.

At all times ProBanners makes its best efforts to get your order out the same day it is placed, but during high traffic times ProBanners uses the 3 o’clock shipping time as a cutoff. Probanners uses USPS to ship all of its packages and when Probanners says your banner will ship within 24 hours, which does not include the transit time by USPS to deliver your banner to you. As Probanners is closed on the weekends, any order received after 3pm on Friday will ship no later than the following Tuesday

9.) Links

ProBanners has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ProBanners of the site. Use of any such linked website is at the user’s own risk.

10.) Site Terms of Use Modifications

ProBanners may revise these terms of use for its Website at any time without notice. By using this Website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

11.) Governing Law

Any claim relating to the Website shall be governed by the laws of the State of Colorado without regard to its conflict of law provisions.

12.) Return and Refund Policy

You agree that ProBanners guarantees the products it sells are free from manufacturing defects and as such will be good for 90 days after purchase of the product. If the product fails or breaks due to a manufacturing defect during that time, you agree to take a photograph of the failed or broken product and send the photograph or the original failed or broken product to ProBanners. Upon receipt of the product or the photograph, ProBanners will send a replacement of the product or will issue ProBanners credit for the purchase value of the failed or broken product(s). ProBanners credit can be used on the Website for any purchase.

ProBanners does not guarantee or warrant that its products will work for any intended purpose or in any set of conditions. You agree that the determination of whether a products failure or breakage is due to a manufacturing defect is within the sole discretion of ProBanners. You further agree to provide full and complete information regarding the circumstances of the failure or breakage, including but not limited to the use of the product, the conditions the product was in, and any other information useful to an informed determination by ProBanners as to the cause of the failure or breakage.

You agree that if you designed your banner with ProBanners online design tool if any clipart is missing in the production version, that ProBanners has the right to correct the problem and reship your product with missing clipart.

13.) Changes to Your Order

ProBanners provides many opportunities to review, revise and cancel the order process before actually placing your order. ProBanners is able to offer its products at the present prices due to the efficiency of allowing the customer to create and modify their own products.

You agree that ProBanners is not responsible for reviewing, revising or canceling orders, products or images once an order has been placed. A ProBanners employee, employer, officer, owner or authorized agent may revise or cancel an order but is not required or obligated to do so.

You agree that you have reviewed your order and that no further additions, corrections or changes need to be made and that your order is final as is.