Help and Information
What are your banners made of?
Our banners are digitally printed onto durable 13 oz glossy scrim vinyl. All banners have grommets for ease of installation.
Describe your 3×5 banner pole stand?
This stand was designed specifically for 3×5 foot banners for youth sports events that take place on the grass where there is no fence or backstop available. It is ideal for youth soccer teams or anyone wanting to put a banner one grass or dirt area. The stand is made out of 33 inch pvc tubes that fit together with plastic elbows and included are steel stakes to be hammered into the ground that hold the stand up. This is a temporary only solution and not meant for permanent installation. Assembly help is included lower on this page.
When will I receive my order?
We ship all orders Monday through Friday within 24 hours of receiving them. We ship all orders either USPS Priority or Express. Priority Mail is a 1-3 day delivery and express is 1-2 days in transit. Upon shipment you will be emailed a tracking number confirmation.
What if I want to cancel my order?
We can only cancel custom sign orders that have not begun production. You have to contact us the same day your order is placed within business hours. If your order is already in production we can not cancel the order and the order will be processed as usual. If your order is not in production we will cancel the order and refund your payment immediately. Your refunded payment will take few days to process depends on your credit card provider.
Probanners ships Monday through Friday with all orders going out at 3pm MST daily. Probanners will ship your order within 24 hours of receipt of payment for your order; however, to guarantee your order ships the following day, you must have your order in by 3pm the day prior to shipping.
At all times Probanners makes its best efforts to get your order out the same day it is placed, but during high traffic times Probanners uses the 3 o’clock shipping time as a cutoff. Probanners uses USPS to ship all of its packages and when Probanners says your banner will ship within 24 hours, which does not include the transit time by USPS to deliver your banner to you. As Probanners is closed on the weekends, any order received after 3pm on Friday will ship no later than the following Tuesday.
Assembly of your polestand
Need more help? We have tutorial videos available
How To Design A Vinyl Banner From Scratch with Probanners Designer,
How To Upload Your Artwork Into Probanner’s Designer,
How To Enter Coupon Code in Probanners Shopping Cart, and
How To Check Out of Probanners Designer.